Archive for the ‘General’ Category

All Sitestash Hosting Servers Now Backup To Off-site NAS Array

Thursday, December 31st, 2009

Over the past few weeks Sitestash has purchased space in a building near our datacenter, in that space we’ve built a small network pop and datacenter. We’ve installed a 12 strand fiber optic cable between the buildings, giving us 6 pairs of fiber into that facility. Sitestash now has all web hosting servers attached to a large network storage array in the new facility, daily backups are now sent off-site the moment the backups are created.

The new storage array is also available to colocation customers wanting to have a true off-site backup solution. All that is required is a cross-connect cable from your equipment to one of our backend network switches. Port speeds up to 1Gbit are available, and as it’s on the backend network there are no bandwidth charges for data transfer.

In addition to the network storage array, Sitestash is also providing internet service to the building that equipment is in. Tenants can connect to the internet via in-building WiMax, or traditional ethernet with speeds up to 1Gbit. Office space is available in the building if you’re in the Atlanta market, please contact us if you’re interested and we’ll connect you with the leasing agent.

Happy New Year!

Sitestash Adds Windows Media Streaming

Monday, September 14th, 2009

Sitestash has added Windows Media Streaming to it’s line of services. The new service allows for a wide range of video and audio streaming options. Sitestash is taking a different approach to Windows Media Streaming, with our service you will receive a dedicated IP address and a dedicated bandwidth allotment based on your selected streaming plan. The new approach allows users full freedom to bitrates and quality settings, controlled by the user and only limited by the plan’s bandwidth allocation.

For more information please visit Windows Media Streaming Atlanta

Sitestash Upgrades IMAP IDLE PUSH Email Services

Thursday, July 3rd, 2008

Sitestash has once again updated the IMAP IDLE PUSH email service, the new upgrade is showing an almost instant response time on starting a PUSH to IMAP IDLE client email software.

It is now a matter of seconds between the time an email arrives at the server, and the time the email is pushed out to an IMAP IDLE client. This provides near instant email delivery to normal desktop client software, and in most cases less than 5 second deliveries to supported PDA’s and Smartphones.

This upgrade will also benefit Smartphone battery life, as the time required to deliver an email and return to an IDLE state is even faster than the last email service version.

Sitestash Introduces Solid State Disk Drives To The Server Line

Thursday, June 12th, 2008

Sitestash is pleased to announce the launch of Solid State Disk Drives (SSD) on our new high performance servers. The performance differance between SSD drives and server grade SATA drives is so great, that the speed increse is outweighing one of the most important factors, cost. Sitestash is expecting to do more extensive testing, primarily in high load database servers to see if the performance vs. cost results will carry over into more standard server configurations.

It’s that fun server upgrade time again

Sunday, January 20th, 2008

At Sitestash we can’t stand having really out of date hardware, we’re always looking at new servers to grow with. It’s a bit more costly to stay on the forward side of the performance curve in hosting. It’s not uncommon to find a “we don’t care as long as we get paid” type hosting company who rent/lease the cheapest server they can find, start a company on it, and are still using the same half dead server 3 years later. Now don’t get the idea servers can’t preform well for 3 years, but in most cases those servers are off the shelf desktop parts, and never designed for a 24/7/365 data center environment.

We’ve been on Supermicro gear for years with almost zero failures. Some of us who have worked in data centers before have seen some of our older servers outlive 3-4 reincarnations of the low-end gear you’d find at a budget server provider. It’s more about profit margin than anything else in that case, a server with a $55 motherboard inside may die 3 times over, in the single life span of a proper $250 server class motherboard. Unfortunately the customer renting the server is the one who suffers through the failures of inferior hardware. We learned this lesson early on from working in local Atlanta data centers who did this, and that was way back when Sitestash was still running on Dell gear (which is still great hardware).

Our customer’s are our business, so the least we can do is give them the best hardware for their money. It cuts profits some, but what is a company without happy customers? A customer who rents a server and stays with us for the 3-4 years the server goes without having issues, will be much happier with us rather than renting a server at the budget provider with the server having some kind of major failure every 6-9 months.

This rule applies to our shared and reseller hosting, we lightly load the servers so if one ever has problems and fails it takes down a very small amount of our customer base. It also allows the server to run much faster under normal conditions, and results in no performance complaints. Try that on a hosting company who runs their entire business on one overloaded server.

So anyway it’s about that time for us to start changing out some gear. The lowest end server we have running right now is a P4 3.0, and it’s still as happy as can be. We’re looking into deploying sets of single CPU quad core Xeons and migrating sites over, but at the moment we’re still stress testing a quad core for temperature reasons. With most of our servers being 1U rackmounts cooling is very important, at the moment we have no issue running a dual core Xeon. We have found the right combination of cooling fans, CPU heatsink, and CPU fan to cool the quad core, and we’re really just waiting to see if we can make it have a meltdown before declaring it stable for production.

Probably in the next week or two we’ll begin rolling out our first batch of quad core hosting servers. Shortly after that, the same configuration will be available for rent as a dedicated server. We will be benchmarking the new servers as they go into live use, and since no extra sites are being added to the servers we actually expect the upgrade to be overkill.

These hardware upgrades go along with the launch of business.sitestash.com which is our answer to the demand of high-end managed hosting, and dedicated servers. Business class service of Sitestash will be separate from the normal hosting services, and will be geared towards mission critical hosting and extensive technical services.

New Mac Mini Colocation Plan Added

Tuesday, November 6th, 2007

Sitestash has added a new Mac Mini colocation plan to our Mac Mini Colocation and Dedicated server page HERE. We have also changed the network structure to allow each Mac Mini server to be on it’s own private VLAN. The Mac Mini is proving to be a successful hosting platform for everything from a basic file server to hosting 100+ full service websites.

We are also offering hardware firewall protection for the Mac Mini colocation side of our network. The firewall is a shared device that sits upstream of the Mac Mini colocation switches, and allows us to create any combination of rules for your device. For more information please CONTACT US.

Easy WordPress Hosting

Thursday, November 1st, 2007

Due to the extreme popularity of the WordPress blog software, we are now offering to install a copy of WordPress for free for any new account signup. Any new customer of any of our shared or reseller hosting plans can request WordPress to be installed free of charge. This offer also applies to our blog hosting plan.

We will install the WordPress software package on your account, 3 add-on themes of your choice, setup the proper directory permissions for file/image uploads, and configure .htaccess for the URL rewrite.

New bandwidth providers

Sunday, December 3rd, 2006

Sitestash has been doing extensive research on new, more premium bandwidth providers and has narrowed down the selection to the following:

- AT&T
- Sprint
- Internap
- Savvis

Once the final selection of providers is complete, will we be dropping some existing providers that show less than preferred performance.

IPS Explained

Sunday, June 25th, 2006

Building on the previous post about our IPS (Intrusion Protection System), people are curious to know how the devices work and how they make decisions.

We’ll start with a few random example attacks logged by one of our IPS devices:

06/25/2006 14:07:42 Gateway Anti-Virus Alert:
Netsky.P#fsg (Worm) blocked

06/25/2006 13:35:53 SYN flood attack dropped

06/25/2006 13:11:59 IPS Prevention Alert: EXPLOIT ASN.1
Remote Code Execution 2 (IIS),
SID: 2829, Priority: High

06/25/2006 05:15:03 IPS Prevention Alert: EXPLOIT
Invision Power Board <= 2.1.5
(from_contact) SQL Injection
Attack, SID: 3192, Priority: High

First lets explain the events listed above…

06/25/2006 14:07:42 Gateway Anti-Virus Alert:
Starting with the first entry we have a Netsky email worm attempting to enter our network via an infected email.

This Netsky worm spreads by sending out copies of itself as email attachment using its built-in SMTP engine. It gathers target recipients from certain files found on the affected machine, virtually turning the affected system into a propagation launch pad.

06/25/2006 13:35:53 SYN flood attack dropped
Next we have a SYN flood type attack.

A SYN Flood is a denial of service attack in which TCP connection requests are sent faster than the system can process them. This causes the memory to fill up, forcing the new connections to be ignored. This detection triggers whenever a large number of SYN packets are seen in a short period of time.

06/25/2006 13:11:59 IPS Prevention Alert: EXPLOIT ASN.1
Next on the list we have an attempted Windows Server Exploit.

A security vulnerability exists in the Microsoft ASN.1 Library that could allow code execution on an affected system. The vulnerability is caused by an unchecked buffer in the Microsoft ASN.1 Library, which could result in a buffer overflow.

An attacker who successfully exploited this buffer overflow vulnerability could execute code with system privileges on an affected system. The attacker could then take any action on the system, including installing programs, viewing data, changing data, deleting data, or creating new accounts with full privileges.

06/25/2006 05:15:03 IPS Prevention Alert: EXPLOIT
And last on the list we have an Invision Power Board forum exploit attempt.

Invision Power Board is vulnerable to a remote SQL injection attack. An exploit has been published, which allows an attacker to extract a password hash from the forum’s data base of any registered user. An attacker may then unset his cookies used by the forum – and pass the obtained hash and corresponding target User ID, authenticating himself to the server as an arbitrary user.


Intrusion Protection Systems are in place to continuously look at the data stream coming into our network, they are pre-programmed and updated “on the fly” to detect signatures of known exploits and either warn or block them based on a predefined threat level. When a remote device creates a malicious attempt on our network, the traffic has to pass through an IPS device. As the traffic goes into the IPS it rapidly scans the data stream, and makes the decision to block or allow the traffic based on its database of malicious signatures. If the data is found to be malicious it is blocked and logged before it reaches the server.

While we cannot disclose the total amount of malicious items we scan for, we can however state that we have well over 20,000 malicious signatures in our IPS databases. Those signatures include server/software exploits, email worms/viruses, and some forms of spyware. That number does not include the malicious signature databases used by our provider’s IPS devices.

The entire detection process takes place in real-time and shows no noticeable lag on the data connection to the server. All Sitestash hosting servers are protected by IPS systems, dedicated server and co-location customers have access to IPS/Firewall protected bandwidth by request.

Firewall/IPS/DoS protected servers at Sitestash

Tuesday, June 6th, 2006

When you host your website with Sitestash you’re taking on a new form of protection not available from a typical hosting provider. Sitestash uses a 3 layer firewall structure to protect our servers and maintain the highest possible, problem free server uptime.

Layer 1 consists of ACLs (Access Control Lists) filtering of common, easily exploitable ports on our edge and core routers. Known remote network addresses that have malicious traffic, and show no sign of dealing with the malicious users are blocked at this level. This layer also covers our colo and dedicated server customers as their traffic passes through the same network equipment.

Layer 2 consists of high performance hardware firewalls, these firewalls sit in front of the Sitestash web servers and block all non-required server ports and known malicious remote networks. Firewall protected colo bandwidth and dedicated server bandwidth is available for a low additional cost. These firewalls will also intercept known email viruses before they even reach the email server.

Layer 3 consists of software protection on the web servers themselves. The software analyzes network traffic on the servers and can react to block traffic signatures that it sees as malicious. Sitestash network administrators are notified immediately in the event of malicious traffic detection and can take further action at the Layer 1 or Layer 2 level.

The above features combined with our connectivity providers’ TippingPoint IPS, McAfee IntruShield IPS (Intrusion Protection System), and DoS (Denial of Service) protection allow Sitestash to offer a level of service that most hosting providers cannot begin to compete with.

Sitestash servers support “PUSH” Email for PDAs and Smartphones

Wednesday, May 24th, 2006

 

The Sitestash IMAP email service is fully compatible with IMAP “IDLE” capable PDAs and Smart Phones using “PUSH” features.

Using the IMAP “IDLE” feature Sitestash servers can provide a true “PUSH” email feature to deliver email to PDAs and Smart Phones. This will allow you to send and receive email for yourdomainname.com via your PDA or Smart Phone.

Using the “PUSH” feature, your compatible PDA or Smart Phone will login to the Sitestash web server that handles your domain name, create an IMAP email session, and then switch to an IDLE state while keeping the connection open. This feature allows your PDA or Smart Phone to put its data connection to sleep, and allow normal calls to come in while leaving the IMAP connection in an “IDLE” state.

Once an email is sent to you, our servers switch the IMAP connection from an IDLE state to an ACTIVE or “PUSH” state. Your PDA or Smart Phone’s data connection will “wake up” and trigger the download of new email from the Sitestash server.

Under typical conditions on the Verizon network using a Treo 650 Smart Phone, you will receive an email on your phone within 1 minute of it reaching the Sitestash hosting servers.

Sitestash, Inc. employees use Chatter Email on their Palm Treo Smart Phones and find it to work great with our IMAP service.

Please note that many conditions can vary with wireless data providers, there are many factors beyond the control of Sitestash. We will always do our best to ensure the optimal operation for all PDAs and Smart Phones, software, and wireless providers.